Introduction

Camcos Living Inc. and our affiliates and subsidiaries (“Camcos”, “we”, “our” or “us”) respect your privacy and are committed to protecting it by complying with this policy. At Camcos, we value your privacy and understand the importance of keeping your personal information confidential. We strive to provide you with the best experience possible and want you to feel comfortable and confident when providing us with your personal information. To ensure transparency, we have created this privacy policy to inform you of our practices regarding collecting, using, and disclosing your personal information. We take great care in protecting your privacy and confidentiality and want you to feel secure when using our website, https://camcos.ca/ (our “Website”). Please take a moment to read through our privacy policy and the Terms and Conditions of Use associated with our Website.

Know what you’re looking for? Click on the following links to go to a specific section of our Privacy Policy:

Plug Ins, Links to Third-Party Sites
Information We Collect About You
How We Collect Information About You
Why and How We Use Your Information
Disclosure of Your Information
Transferring Your Personal Information
Data Security
Data Retention
Accessing and Correcting Your Personal Information
Children Under the Age of 13
Contact Information

This policy describes:

How we collect, use, disclose, and protect the personal information of our customers and Website users (“you”).
Describes the types of information we may collect from you or that you may provide when you visit the Website.
Our practices for collecting, using, maintaining, protecting, and disclosing that information.

Please read this policy carefully to understand our policies and practices for collecting, processing, and storing your information. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you indicate that you understand, accept, and consent to the practices described in this policy. This policy may change from time to time. Your continued use of this Website after we make changes indicates that you accept and consent to those changes, so please check the policy periodically for updates.

Plug Ins, Links To Third-Party Sites

The Website may include links to third-party websites, plug-ins, services, social networks, or applications. Clicking on those links or enabling those connections may allow the third party to collect or share data about you. If you follow a link to a third-party website or engage a third-party plugin, please note that these third parties have their own privacy policies and we do not accept any responsibility or liability for these policies. We do not control these third-party websites, and we encourage you to read the privacy policy of every third-party website you visit.

Information We Collect About You

We collect and use several types of information from and about you, including:

Personal information, that we can reasonably use to directly or indirectly identify you, such as your name, address, contact information, billing and account information, income bracket, gender, geographic area of residence, preferences for potential purchases and other identifiers (“personal information”).
Non-personal information, that does not directly or indirectly relate to you, such as statistical or aggregated information. For example, we may aggregate personal information to calculate the percentage of users accessing a specific Website feature.
Technical information, including your Internet protocol (IP) address, browser information, device information, Website interactions, and other technical information, such as time zone, operating system, plug-ins, and usage details.

How We Collect Information About You

We use different methods to collect your information, including through:

Direct interactions with you when you provide it to us, for example, by filling in forms or corresponding with us by phone, email, or otherwise.
Automated technologies or interactions, as you navigate through our Website. Information is collected automatically through cookies and other tracking technologies. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
Third parties or publicly available sources, for example, we may use third parties, such as Google Analytics, to collect data. To learn more about how Google Analytics collects and processes data and the choices Google may offer to control these activities, you may visit:

https://www.google.com/intl/en/policies/privacy/partners;
https://policies.google.com/technologies/partner-sites; and
https://support.google.com/analytics/topic/2919631
We may also use third-party cookies to gather and store web traffic data, advertising and media services, social media channels and other uses.

Why And How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

To present our Website and its contents to you.
To provide you with information, products, or services that you request from us.
To fulfill the purposes for which you provided the information or that were described when it was collected, or any other purpose for which you provide it.
To provide you with notices about your account.
To carry out our obligations and enforce our rights arising from any contracts with you, including for billing and collection or to comply with legal requirements.
To notify you about changes to our Website or any products or services we offer or provide though it.
To improve our Website, products or services, marketing, or customer relationships and experiences.
In any other way we may describe when you provide the information.
For any other purpose with your consent.

Disclosure Of Your Information

We may disclose personal information that we collect or you provide as described in this privacy policy:

To our subsidiaries and affiliates.
In accordance with applicable law, to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Camco’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Camcos about our customers and users is among the assets transferred.
To contractors, service providers, and other third parties we use to support our business and who are contractually obligated to use personal information only for the purposes for which we disclose it to them.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.
With your consent.
To comply with any court order, law, or legal process, including to respond to any government or regulatory request, in accordance with applicable law.
To enforce or apply our Terms and Conditions of Use and other agreements, including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Camcos, our customers, or others.

Transferring Your Personal Information

We may transfer personal information that we collect or that you provide us to contractors, service providers, and other third parties that we use to support our business and who are contractually obligated to provide a comparable level of privacy protection while the information is processed or handled by them.

We may process, store, and transfer your personal information in and to other countries with different privacy laws that may or may not be as comprehensive as Canadian law. In these circumstances, the governments, courts, law enforcement, or regulatory agencies of that country may be able to obtain access to your personal information through the laws of the foreign country.

Data Security

The security of your personal information is very important to us. We use physical, electronic, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Data Retention

Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Accessing And Correcting Your Personal Information

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes. By law you have the right to request access to and to correct the personal information that we hold about you.

If you want to access your personal information you may also send us an email at [email protected]. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement.

We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the personal information that we hold about you or make your requested changes. Applicable law may allow or require us to refuse to provide you with access to some or all of the personal information that we hold about you, or we may have destroyed, erased, or made anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your personal information, we will inform you of the reasons why, subject to any legal or regulatory restrictions.

Children Under The Age Of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, please do not use or provide any information to or on our Website. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

Contact Information

We welcome your questions, comments, and requests regarding this privacy policy and our privacy practices. If you have any queries or concerns about the privacy of your personal information in connection with Camcos, please feel free to contact us via email at [email protected] or by sending a letter to our privacy officer at 238 Wellington Street East, Suite 100, Aurora, Ontario, L4G 1J5.

Last modified: May 2023